Who is Passport Travel Network? We are an independent sales company from whom you've purchased a License granting you access to our benefits website. Should you have any questions regarding your purchase, please contact us directly from the information for our company listed on your License Purchase Agreement.
Who handles travel fulfillment for the License we purchased? We have contracted with Reservation Services International ("RSI") to facilitate all travel fulfillment. Their 26,000 square foot, state-of-the-art fulfillment center, is located in Winter Park, FL. They also have administrative offices in Atlanta, GA.
How long has RSI been in business? RSI began operations 31 years ago, in 1981. They were originally started as a dive reservations company; assisting resorts throughout the Caribbean centralize their reservations platforms. Over the past 31 years they've been blessed with good, solid growth. Today they service over 300,000 private clients, which makes them one of the largest private Concierge Travel Services in the nation.
How can RSI provide such outstanding values? There are multiple answers to this question:
1. Reduced cost of delivering their services. Leveraging the power and technology of the Internet allows RSI to deliver their services economically and efficiently, reducing overall costs to their clients.
2. Private distribution. Travel suppliers are eager to partner with RSI to distribute their cruises, packages, condos, hotels and more to RSI's base of over 300,000 private clients. RSI's password protected websites ensure that supplier prices are not exposed to members of the general public, thereby giving them greater pricing flexibility. You may have seen similar strategies with certain public websites where the name of the hotel is not revealed until after the booking has occurred. This is the same principle.
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3. 300,000 private clients = 'Significant Buying Power'. The combination of being in business for 31 years and 300,000 private clients makes RSI a significant and unique distribution channel for travel suppliers. As a result, RSI is in the fortunate position of being constantly approached by some of the largest and most respected travel suppliers in the industry. All of them have the same goal… finding out how they can offer their products to RSI's private clients.
4. Reputation is everything. Doing business the right way has its rewards. Accordingly, RSI is proud to be affiliated with some of the travel industries most prestigious organizations, some of which include; ARC, IATA, CLIA, ASTA, IATAN, ARDA, Vacation.com, AMADEUS, SABRE, and CARE. Additionally, RSI has direct relationships with many of the travel industries largest and most respected suppliers.
5. Commissions and incentives passed directly on to their clients. As a result of its 'private distribution' strategy, RSI is able to negotiate the very best pricing available for a wide range of travel services. Additionally, having been in business for 31 years, RSI garners the highest travel commission levels available. The combination of these specially negotiated rates with the fact that RSI nets out its commissions ensures the very best prices on hotels, cruises, resort condos, travel packages, and more.
6. Proprietary travel programs RSI negotiates special deals on a wide range of travel products, packaging them up within its proprietary "Getaways Programs". Staycation Getaways offers up to 200 unbeatable deals on 2 to 4 night hotel getaways all over the US, Mexico, Canada and the rest of the world. Cruise Getaways offers up to 100 specially negotiated cruises on the most popular cruise lines all at prices that are guaranteed to get you excited about cruising. Value Getaways offers up to 500 full week stays in resort condos all over the world at prices starting at just $155 for the whole week. |
7. Client Satisfaction means everything. Providing their clients with an outstanding array of relevant leisure lifestyle and travel benefits, at the best prices, combined with world-class concierge service, has been and continues to be the hallmark of RSI's success. As a result, their client base continues to grow, ever increasing their leverage and buying power. It's a win/win scenario that their clients have been enjoying for 31 years. To us however, it's just good business to partner with a company like RSI to provide all of the travel benefits within our program.
Does RSI offer any type of guarantee on getting the lowest prices? Yes, in fact, if you find a lower price on any of the travel benefits, products or packages offered by RSI, they will not only match the price, but, they will give you an additional 10% of the difference. Having said that, in this day and age, the Internet allows prices to sometimes be changed on a second by second basis. As a result, it's sometimes difficult to ensure that any website displays the lowest price 100% of the time. While RSI does it's best to ensure that this is the case, occasionally you may find a lower price on another site. In such cases, RSI still stands behind its low price guarantee 100% of the time. Simply contact RSI at the number above and let their friendly Concierge Travel Specialists know what happened. They will be more than happy honor the lower price, and refund you an additional 10% of the difference on top. After 31 years in business, reputation is everything.
Conditions of RSI's Price Match Guarantee Policy RSI guarantees its pricing against any other published pricing for the same exact travel. At a minimum, this means, the same arrival and departure dates, the same property, the same room, the same size unit, the same cruise line, the same cabin, the same itinerary and the same booking date. Notwithstanding the foregoing, RSI does not match consolidator fares, fares that have been acquired through auction or bid, or any Internet fares for which they cannot verify the price and exact itinerary. A complete physical copy of the competing offer must be received in RSI's office (verifying the exact time and date of the competing quote) before 5:00 PM (EST) and within 24 hours of receiving your quote from their travel services department in order to qualify for the "Price Match Guarantee". |